Frequently Asked Questions

General Questions

You can search the shop by clicking the magnifying glass in the upper right hand corner, this will reveal a search box. There is another search box if you are on a shop page, it will be on the top of the left sidebar.

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Start by finding a product you’d like, and click the add to cart button on the product page. Once your product is added to the cart, click the cart icon in the upper righthand corner. This will bring you to your cart page, where you can verify what you’d like to order, as well shows your total cost. Click “Proceed to checkout” to begin placing your order. The next page you will enter your shipping and billing info, then choose which payment type you’d like to checkout with. Once you’ve picked your payment type, make sure to agree with the terms and conditions, and click the button to proceed under the checkbox. Your payment information is handled by our payment processors, we store no sensitive financial information on our servers. Your debit/credit card information is privately handled by PayPal, ensuring your details are only managed by responsible and trusted parties.

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If you head to the My Account section of the site, click on Orders. Click view to see the order info; at the top it will say the day it was shipped, which carrier was used, as well your tracking number!

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You can currently checkout with PayPal using a Paypal account, Debit Card, or Credit Card. We also accept these cryptocurrencies: Bitcoin (BTC), Litecoin (LTC), Ethereum (ETH), Monero (XMR), Dash (DASH), and Decred (DCR).

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Go to: https://chicagogemshop.com/dashboard/

Type in your chosen Username, Email, Password in the fields under the ‘Register’ section!

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We are currently only online. We do not have a storefront currently for our customers to visit, although we hope to in the future.

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At checkout you have a chance to enter your billing info and shipping info, if you are looking to ship to someone else, just enter their shipping info in the boxes.

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Get in contact with us by emailing support@chicagogemshop.com

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