Frequently Asked Questions

Frequently Asked Questions

 

HOW DO I TRACK MY ORDER?

If you head to the My Account section of the site, click on Orders. Click view to see the order info; at the top it will say the day it was shipped, which carrier was used, as well your tracking number!

HOW MUCH WILL MY SHIPPING BE?

If you live within the United States and your order is under $50 your shipping is $3.99, shipping to Canada is $6.06, shipping for other international orders ranges from $9.99 – $12.99!

IS THERE FREE SHIPPING?

If you live within the United States and have an order of $50 or more, you will be given the free shipping option at checkout!

WHAT METHODS CAN I USE TO PAY?

You can currently pay with Paypal, or Debit/Credit Card through Stripe; we have recently added the ability to check out with Litecoin, Ethereum, Decred, and Dash! (We also accept Denarius, please send us a message using the contact form to use Denarius for checkout)

HOW DO I REGISTER FOR AN ACCOUNT?

Go to www.chicagogemshop.com/my-account/ Type in your chosen Username, Email, Password in the fields under the ‘Register’ section!